Privacy

Inboxa Privacy Policy

Effective date: January 25, 2026 · This Policy explains how Inboxa LLC (“Inboxa”, “we”, “us”) collects, uses, and protects personal data in connection with our Services.

1. Who We Are & Contact

Inboxa LLC, 651 N Broad St, Suite 206, Middletown, DE 19709, USA. Contact: privacy@inboxa.com.

2. Data We Collect

Account data: name, email, password hashes, authentication tokens.
Inbox & content data: emails, drafts, attachments, metadata, prompts, feedback you provide.
Usage data: device/browser info, IP, timestamps, feature interactions, diagnostics, and crash logs.
Support data: information you share with our team.
Cookies and similar tech: to keep you signed in, secure sessions, and measure product performance.

3. How We Use Data

Provide, operate, and secure the Services (including authentication and fraud prevention).
Generate and deliver AI-assisted drafts and recommendations.
Respond to support requests and improve quality of assistance.
Analyze usage to improve reliability, performance, and user experience.
Send service communications; send marketing emails only with consent or as permitted by law (you can opt out anytime).
Comply with legal obligations and enforce our Terms.

4. Legal Bases (where applicable)

Contract (to deliver the Service), legitimate interests (product improvement, security), consent (cookies/marketing where required), and legal compliance.

5. Sharing & Disclosure

Service providers/subprocessors that support hosting, email integrations, analytics, and security—bound by confidentiality and data protection obligations.
Compliance and safety when required by law or to protect rights, safety, or the Service.
Business transfers in the event of a merger, acquisition, or asset sale (we will notify you where required).
We do not sell personal data.

6. International Transfers

Data may be processed in the United States and other countries. We use appropriate safeguards (such as contractual clauses) where required.

7. Security

We use industry-standard safeguards including encryption in transit and at rest, access controls, and monitoring. No method of transmission or storage is completely secure; please use strong passwords and enable available security controls.

8. Retention

We keep personal data only as long as needed for the purposes described here or as required by law. We delete or anonymize data when it is no longer necessary. You can request deletion of your account data; some logs may be retained for security, compliance, or backup for a limited time.

9. Your Choices

Access, update, or delete account data via your account or by contacting us.
Opt out of marketing emails via unsubscribe links.
Control cookies through your browser settings; essential cookies are required for core functionality.
Request a copy of your data or object to certain processing where applicable law grants these rights.

10. Children

The Services are not directed to children under 16, and we do not knowingly collect their data. If you believe a child provided personal data, contact us to remove it.

11. Automated Decision-Making

Inboxa uses AI to generate draft content, but final sending remains under human control. We do not make solely automated decisions that produce legal or similarly significant effects.

12. Changes to This Policy

We may update this Policy to reflect changes in our practices or legal requirements. We will post the updated version with a new effective date and, for material changes, provide notice where appropriate.

13. Contact

Questions or requests? Email privacy@inboxa.com.